JOB SUMMARY
Provides customer service to contract holders, home service providers and parts suppliers in a call center environment. Determines the company’s liability related to all home warranty claims and addresses any customer and/or inquiries related to contract procedures and coverage.
JOB SUMMARY
EFG’s Home Warranty Customer Advisor position plays a critical role in delivering EFG’s promise by answering customer questions related to coverage and eligibility and generating sales opportunities on behalf of EFG. A strong sales background coupled with a customer service orientation is essential.
Job Summary
The Home Warranty Claims Manager is responsible for managing all aspects of Home Warranty claims administration and will establish and clearly communicate departmental goals. Setting objectives, measuring results, ensuring teams meet service standards, constant and continual introduction and implementation of enhancements, along with development of staff are keys to a successful operation.
Job Summary
Seeking a self-motivated and self-directed individual with the ability to manage multiple projectsand requests in a dynamic work environment. Act as a team lead in supporting the strategic priorities and initiatives of the company.
Job Summary
Individual is responsible for processing all departmental transactions. This includes onboarding of contracts, cancellations, client support and contract review. This individual will also be crossed trained on other lines of business (LOBs) to help team members when needed.
JOB SUMMARY
EFG’s Sales and Customer Advisor position plays a critical role in delivering excellent customer service by answering customer’s questions related to VSC coverage and eligibility. This position is also responsible for generating sales opportunities on behalf of EFG. A strong sales background coupled with a customer service mindset is essential.
EFG is looking for candidates that have a background as an automotive BDC representative, warranty clerk, warranty admin, or automotive service cashier.