Seeking a self-motivated and self-directed individual with the ability to manage multiple projects and requests in a dynamic work environment. Act as a team lead in supporting the strategic priorities and initiatives of the company.
This individual will provide an excellent level of customer service to contract holders, dealerships and repair shop facilities. This includes gathering information from repair facilities and entering detailed information into the AS400 documenting the complaint, cause and correction. Assists with customer service calls and other duties, as required.
Individual is responsible for processing all departmental transactions. This includes onboarding of contracts, cancellations, client support and contract review. This individual will also be crossed trained on other lines of business (LOBs) to help team members when needed.
EFG’s Home Warranty Customer Advisor position plays a critical role in delivering EFG’s promise by answering customer questions related to coverage and eligibility and generating sales opportunities on behalf of EFG. A strong sales background coupled with a customer service orientation is essential.
EFG’s Sales and Customer Advisor position plays a critical role in delivering excellent customer service by answering customer’s questions related to VSC coverage and eligibility. This position is also responsible for generating sales opportunities on behalf of EFG. A strong sales background coupled with a customer service mindset is essential.
EFG is looking for candidates that have a background as an automotive BDC representative, warranty clerk, warranty admin, or automotive service cashier.